For decades, the united states has seen an increasing number of immigrants, which has led to a significant increase in cultural diversity in the united states. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. Armed with the results of employee assessments and research data, they must build and implement a customized strategy to maximize the. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Aluko, olabisi onabanjo university, nigeria abstract. In fact, diversity as it relates to people is a way of thinking and operating that encourages an entirely new.
Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. Businesses that fail to foster inclusive workplaces see higher turnover rates than businesses that value a diverse workforce because they foster a hostile work environment. In this article, i offer some thoughts and insights on the strategic value and benefits of diversity in the workplace, cultural attributes that provide the prime conditions to harness the benefits of diversity and some pitfalls to avoid when building a culturally diverse workplace. Explore the required tools for managing workplace diversity.
Managers and team members can manage cultural differences. Implementation of diversity in the workplace policies this can be the overriding challenge to all diversity advocates. Diversity management is a holistic and sity, wor p ace iversity strategic intervention aimed at maximizing every individuals potential to contribute. Diversity in the workforce journal of education and human. Managing diversity at workplace 161 ignore nor minimize cultural diversity, but rather view it as a resource in designing and developing organizational systems adler, 1980. Cultural diversity also makes our country stronger. Study the views of various companies regarding the choice and implementation of workplace diversity. Pdf the effects of cultural diversity in the workplace semantic. Beyond the products it sells, services it offers or profits it generates, any organization is defined by the people who work there. In fact because of the boom of multinational companies and.
Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. The authors suggest that a theoretical perspective in which gender and race are viewed as cultures provides a useful framework for understanding cultural diversity in the workplace and a necessary starting point for managing a diverse workforce. Josh greenberg workplace diversity refers to the variety of differences between people in an organization. A workplace culture of diversity goes a long way toward helping your employees feel included, no matter who they are or where they come from. Diversity in the workplace by ba in human resource.
The concept of diversity diversity in the workplace is growing faster than we can address its concomitantissues. The importance of cultural diversity in the workplace. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. The study also focuses on barriers encountered by employees for accepting workplace diversity in it sectors in india. Sep 22, 2015 managing cultural diversity in the workplace september 22, 2015 by umar farooq the characteristics, features, and functions that differentiate one employee to others, is known as work force diversity and managing such things in the organization is known as managing cultural diversity in the work place. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. The modern workplace is a mosaic of different ideas, beliefs and opinions, which taken together create an atmosphere of cultural diversity. The purpose of this study is therefore to contribute to the current field of cross cultural management and how cultural diversity is managed. While you may have a staff that is made of people from the same national background, these people can be from many different places around the country, thus making. The purpose of this study is therefore to contribute to the current field of crosscultural management and how cultural diversity is managed. The impact of workplace diversity on organisations core.
Cultural diversity in the workplace has grown as a trend over the passage of time with the increase of globalization in the world. The benefits of cultural diversity in the workplace. Culture refers to the 7 essentials of workplace cultural competence. Click download or read online button to get cultural diversity in the workplace book now. As hp is a global innovative and learning organization, its key resource to manage diversity is cultural synergy.
Cultural diversity in the workplace extends beyond national origin and includes many factors pertaining to employees heredity and experience in areas such as religion, language, political views and moral codes. A phenomenological study adam evans1 and harika suklun2,3 abstract. The diversity at workplace is increasing very rapidly. We are interested in learning more about your organizations successes and challenges in fostering cultural diversity in the workplace. Diversity, workplace, cultural mentoring, organisation. Your employees can also have the opportunity to share their culture with others in an inclusive working environment. Cultural difference poses various challenges which include hindering success within the organization. Diversity, including diversity of gender, religion, and ethnicity, has been shown to improve retention and reduce the costs associated with employee turnover. Cultural diversity is a form of appreciating the differences in individuals. Aligning diversity practices with unique organizational goals. Managing cultural diversity at workplace diva portal. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents.
Federal laws prohibit workplace discrimination in six areas. Its illegal for employers to discriminate against employees based on their cultural diversity. In the second case, the emphasis is placed on power relations, social exclusion and the need to create inclusive professional climates. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Workplace diversity introduction abraham lincoln said, united we stand, divided we fall. Perceptions, page 4 findings and discussions media relation professionals were first asked to gauge whether diversity existed within their workplace. Cultural diversity in the workplace human resource. Increasing cultural diversity is forcing organisations to learn and motivate people with a broader range of value systems. Diversity in the workplace benefits and challenges.
Aside from antidiscrimination legislation, there are no regulations employers must meet when it comes to cultural diversity in the workplace. Workplace diversity is a multifaceted concept that continues to evolve as more industries move towards a global marketplace. Reinforcing homogeneity means to avoid or even reject a diverse workforce. Diversity management, challenges and opportunities in. Humility is a basic value for many cultures hispanic culture included, which means that selfpromotion is not particularly appreciated, encouraged or even taught at home. Cultural diversity in the workplace mba knowledge base. Importance of cultural diversity in the workplace bizfluent. From qualitative research in three cul turally diverse organizations, we identified three different perspectives on workforce diversity. It can be taken to mean having a mix of different ethnicities, religions, races, and even of genders, ages or sexual orientation. Diversity at workplace is a common occurrence workplace nowadays. Researchers of cultural diversity in organizations must look to alternative theoretical perspectives, such as feminist theories. A team at the university corporation for atmospheric research ucar, a. The personal information you provide will be used and disclosed only for the purpose of this survey and the.
And in this post, that is what we are going to discuss. The top 10 economic facts of diversity in the workplace. Top 10 diversity issues at work selection partners. A common misconception is that the phrase workplace diversity defines meeting certain quotas in employee race or gender categories. Diversity management, challenges and opportunities in multicultural organizations patrick a. The importance of cultural diversity in the workplace wednesday, september 21, 2016 11. To succeed in managing workforce that is increasingly diverse and multinational, managers need knowledge about cultural differences and similarities among people from different.
She noted the impacts of cultural diversity on problemsolving, decisionmaking. Just think how boring a meal would be without chinese, mexican, japanese, italian, german, french or indian food. In addition, we will explore methods by which supervisors can utilize handson strategies that welcome and encourage diversity in the. Workplace cultural diversity is a vague concept or at least one variously interpreted.
It is, however, good practice to identify, attract and hire employees from a range of diverse backgrounds. The effects of cultural diversity in the workplace clute journals. We are pleased to have been able to produce a manual that can assist your business to address these business challenges and to capitalise on the benefits of managing cultural diversity in the workplace. In fact, diversity as it relates to people is a way of thinking and operating that encourages an entirely new and positive outlook among employees. Economic globalization is one of the driving forces of cultural diversity in the workplace. Cultural diversity in the workplace download ebook pdf. Among those disadvantages were increased ambiguity, complexity, and confusion. Implementing diversity in the workplace is a huge commitment, and theres no handbook you can just borrow from another organization. Businesses should prioritize hiring diverse employees because of the many great things associated with it. Highereducated candidates who experienced diversity while at university may feel that a diverse company is more progressive and therefore will want to work there. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Discrimination was the most frequently encountered barrier for accepting workplace diversity, followed by prejudice and ethnocentrism. This is only possible if they adopt and chose the right strategies within their organizations. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or gender.
Companies today spend millions of dollars on workplace diversity programs and outreach, often with little to show for it. In a diverse workplace, employees are more likely remain loyal when they feel respected and valued for their unique contribution. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Managing a culturally diverse workforce diversity, equity and. Here are ways to foster cultural diversity in the workplace and make sure employees feel accepted. Nov 24, 2017 managing cultural diversity in the workplace.
Culture is considered to be the underlying values that direct how people behave. Managing diversity in the workplace means that businesses need to keep abreast of changing employerrelated laws and trends, especially diversityrelated changes. The differences can be based on gender, age, sex, ethnicity, sexual orientation, and social status. Managing the relationships of a diverse workforce and ensuring that its members communicate and get along with one another is also essential.
This site is like a library, use search box in the widget to get ebook that you want. How to effectively manage cultural diversity at workplace in. This inclusiveness helps break down barriers and reduces the fear of being rejected, not only for who your employees are, but for the ideas they voice. Cultural diversity in the workplace can shape how employers operate.
The aim of this article is to reflect on the diversity issues as. Pdf advantages and disadvantages of cultural diversity. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within. An introduction to culture and diversity in the workplace 2. Often lauded as the great emancipator, lincoln strongly believed in the idea of a united nation where. However, a workforce that consists of different races, religions, ethnicities and gender can produce both positive as well as negative effects.
A leading provider of diversity and inclusion training tools and the top diversity calendar, diversity resources covers cultural diversity in the workplace in a series of articles. Benefits, challenges, and the required managerial tools1. Diversity in the workplace a comparative study of diversity management in todays irish workplace by elizabeth finnerty word count. Within the workplace, educational setting, andor clinical setting, advocate for the use of materials that are representative of the various cultural groups within the local community and the society in general. Pdf the acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. Diversity in the workplace edis university of florida. Most people hold the belief that every human being is of equal worth, entitled to the same privileges and opportunities, without regard to race, gender, disability or age. Cultural diversity makes our country richer by making it a more interesting place in which to live. This is the first part of that series and focuses on four essential skills companies must possess in order to manage diversity in the workplace effectively. Achieving cultural diversity can require a nuanced level of understanding of your employees and your surrounding environment.
Workplace diversity despite having numerous benefits does have its flaws. A diverse and inclusive workforce helps businesses avoid employee turnover costs. Mar 19, 2016 continued globalization of hospitality industry and an increasing influx of migrant workers into the hospitality companies make it necessary to effectively manage cultural diversity at workplace in this industry. What are some typical examples of cultural diversity in the. Armed with the results of employee assessments and research data, they must build and implement a customized strategy to maximize the effects of workplace diversity for their particular organization. Teams and companies that make diversity a priority offer a variety of ideas, perspectives and learning opportunities. Diversity in the workplace course objectives understand diversity in the workplace explore diversity as a potential source of discrimination explain the implications of diversity for relationships deal with diversity issues successfully explore ways of utilising diversity manage diverse teams course outline. The issue of managing cultural diversity is a primary concern for many international organisations. The equal employment opportunity commission promotes equal opportunity and handles complaints about workplace discrimination. A company that embraces cultural diversity in the workplace would immediately entices a wider pool of candidates for its job vacancies. For any organization to perform up to its potential, its important to understand the ways in which. Managing cultural diversity in the workplace mba knowledge base.
Workplace diversity and intercultural communication. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. Managing employee heterogeneity is more important and. An inclusive work environment requires a clear understanding of both the inherent and acquired diversity within an organization. Constantchangesinafirmscultureandinpeoples personal beliefs force the workplace to deal with the concept and issue of diversity. Personal and organizational diversity factors impact on social workers job satisfaction. In this video, we will define the term cultural diversity. Benefits, challenges, and the required managerial tools 2 advantages. Oct 22, 2014 another one of the most common examples of cultural differences in the workplace is how well and how much someone promotes their contributions. Jan 25, 2020 embracing diversity also cuts down on legal costs. Nov 27, 2012 managing cultural diversity in the workplace.
As shown in table 1 appendix, the majority of these professionals have not experienced the discomfort of diversity in their workplace. Workplace diversity should be one of the top things businesses today should address. The impact of cultural diversity on work team performance. The shared experiences, training and racialcultural diverse human capital contributes to innovation which has positive results on productivity within organizations. Diversity in the workplace means that the organization hires employees without any discrimination on the basis of age, race, creed, national origin, religion or sexual orientation. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Regional culture differences in the workplace can present interesting challenges for u. We are live in an increasingly multicultural society. Companies that embrace and value these cultural differences can not only reduce conflict and increase regulatory compliance but also transform cultural diversity into a competitive advantage. Why cultural diversity in the workplace is a winwin.
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